Over the last few weeks, I’ve had dozens of conversations with salon owners from across the US and actually, across the world. I’ve seen a surge in people wanting to answer the question, "Do I GROW, or do I GO?" Watch this video for examples of how three owners resolved the GROW or GO decision. This is part one in a series of videos with strategies and fresh insights to help you navigate these important decisions.

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Tom Kuhn, Qnity CEO and Founder

CLICK HERE to watch the video

Many are starting the new school year with some form of distance learning. Qnity’s 9Grid is a simple & visual tool to help you bring clarity to a new school year. Candice, one of Qnity’s Certified Trainers used the 9Grid to help her prep for distance learning.

Forest, Candice’s son also has his own 9Grid notebook. Below are a few things Candice has observed since Forest started using the tool:

• I think it’s actually helping him to develop a sense of how to take notes at a super young age. He is learning how to pick out important pieces of information from what he learns.
• He knows to use if for learning, brainstorming, working on ideas, and making plans so it is very special for him. He thinks of it as an idea book.
• He is a very left-brained child so encouraging him to use the 9Grid help him wrap his head around some of the more emotion-based subjects that come up in his reading and religion lessons.

Resisting old & bad habits can be hard, especially in times of uncertainty. Candice Gliatto, owner of Citrus Salon in Martinez, CA found herself doing just that during the pandemic. She grabbed a 9Grid™ and wrote out simple & visual reminders to get herself back on track.

1. Let go of control and don’t micromanage – don’t take on more than you need too
2. You can pour from an empty cup – don’t forget to take care of yourself
3. Check your resentment – think about both sides of the story and others feelings
4. Appreciate, Care, Challenge, Encourage (ACCE) – don’t prioritize it last
5. Gratitude and follow-through are key – employees and clients value it
6. Structure – Planning, Delegation and Accountability – staying on track regardless of what is going on in the world
7. Prosper is Unity – find balance in all areas of your life
8. Keep it Simple! – it’s as easy as that!

Learn more about the 9Grid™...

Last week I had the opportunity to interview several stylists from Salon Soleil in New Hampshire about their experience in our Plan to Prosper program.

Each of them spoke to having some initial resistance to try something new. Yet, they decided to embrace the program and give it a shot. The results are outstanding. Here is what they said:

“It brought a crazy, surreal jump to my paychecks. I’m no longer bringing home $500 a week, I’m bringing home $1,000 to $2,000 a week. Even with COVID, since the salon re-opened I’m working less and making the same about of money.”  – Sasha

“I used to not like numbers or pay attention to them at all. Now, I always want to know what my goals are and where my numbers are at. Qnity gave me the ability to understand the numbers and now I work much smarter.”  – Stacey

“Qnity brought a connection between the business and myself. Between my heart and my brain. It helped me get grounded...

To our friends and partners,

We are overwhelmed and heartbroken by the tragic events in our home city of Minneapolis and across our country. As our city and nation continues to grapple with the past and current injustices and systemic racism, we are committed to being a part of healing and rebuilding.

We know that while we can not fully understand, because we’ve never suffered personally, we do have the ability to be a part of the solution. We stand with and support African Americans and POC. This is important and necessary work.

Qnity was founded on the concept and vision of Unity. The idea that AND is always a more powerful option than OR. There’s never been a time when we’ve believed that more strongly.

Our purpose is to help small businesses and people prosper. Weeks ago we created a Gray Paper to share with you today as we start a new month, 

8 SIMPLE TIPS TO PROSPER CAN BE DOWNLOADED HERE.

As a team, we grappled with whether or not this...

At Qnity, we believe it is important for individuals to educate themselves. Because at the end of the day, YOU are in control and accountable for your financial decisions and success. Although many of us are still not working due to COVID-19, you can still take time to educate yourself. Below are a few of our recommendations:

1. Level up your financial smarts – There’s tons of amazing education out there, and a lot of it is free! It’s time to start to get more confident with the financial side of your business. Especially as a result of COVID-19, you will need to be prepared to make important financial decisions, and it’s critical that you are informed. Remember, numbers are a language. Unlike your craft, there’s not a whole lot of room for creativity here. If you’ve avoided a language for much of your career, of course they are going to be scary and confusing. You can also check out QNITY’S YOUTUBE...

As businesses begin to re-open, both employees and customers are feeling different levels of fear and anxiety. As leaders, it’s important that we lead the way through this transition. This 9Grid, prepared by Director of Qnity Trainers, Carrie Perkins, lays out steps you can take to support those who are finding this new normal difficult to navigate.

1)     “Compassion is often the solution.” – Start with empathy in all of your interactions.

2)      Visual – We are visual creatures, images help us create deeper meaning and often inspire action. Communicate visually whenever possible.

3)      ACCE – Qnity’s acronym stands for Appreciate, Care, Challenge, and Encourage. Use this model of engagement to support your culture.

4)      Don’t take anything personally...